Till Continuity Group will guide your organization to build business continuity plans and practices to manage risks, protect assets, and guard against unforeseen disruptions.Fully Integrated or Specialized Services TCG specializes in building a fully integrated, comprehensive and formal Business Continuity Management Program (BCM Program). Each service can be tailored to the unique business needs and culture of your organization. All TCG service offerings identify critical gaps, ensure strong business continuity plans are in place, and integrate repeatable processes for resilient ongoing business operations and sustainable business continuity plans. Contact us to discuss your BC needs and our proven strategies, processes and procedures. TCG service offerings are categorized as follows: BCM Program Implementation We help build continuity into every area of your business. BCM Program Implementation is a comprehensive service that will guide an organization through the various planning practices and processes required for a strong BCM Program. We have worked extensively with corporations to establish business continuity planning practices and are able to communicate with all levels of management to educate them on the requirements and value of the BCM Program. TCG experts design an appropriate course of action to implement the right planning practices. These are based on the risks and objectives defined by your organization. Using proven methods to efficiently guide the implementation of BC planning practices, maintaining a focus on managing resources and time commitments. Implementation services include:
BCM Program Refinement Often, planning practices go out of date, and the resulting plans are not suitable in a workable recovery status. The BCM Program Refinement service redesigns existing continuity processes to build a more effective and useable solution. Refinement enhances plan information and ensures organizational readiness. TCG will streamline existing planning practices or create new processes that are efficient and repeatable. Program refinement services include:
Governance Organizations that establish the necessary foundational management and reporting structure are best situated to guide effective business continuity practices. Providing strategic advice, TCG guides executive oversight to set strategic direction and promote adoption of BC practices. Till Continuity Group has the necessary experience working with executive management to effectively communicate the value of a strong BCM Program and work with the management team to establish an oversight group with policies, procedures and reporting mechanisms. TCG will work with the client to ensure management understand their continuity risks and are able to endorse the management of business risks to an acceptable level. Governance services include:
BCM Assessment TCG experts assess the state of your current business continuity planning. We conduct a preliminary or a limited assessment of your BC plans and planning practices, or assess for a specific planning area (e.g. disaster recovery). With a thorough review of current plans and practices, TCG is able to provide a strategic gap analysis and advise your organization on the risks and the updates needed to close gaps. A final report provides to management a risk profile and a roadmap of effective solutions that mitigate risks and ensure strong BC practices and controls. This analysis will articulate the strengths and gaps within an organization and detail which effective practices must be built to mitigate outstanding risks.
Standards and Regulatory Assessment TCG has conducted extensive analysis of standards in the industry, with a focus on the standards that serve as the foundation for PS-PREP certification. With the understanding that each business is different, TCG continues to help companies implement practices that are aligned with the leading industry standards and provide the greatest value and benefits to the client. We will work with you to assess existing BC practices with any industry standard to identify gaps required for alignment.
Risks Assessment and Mitigation TCG facilitates a risk management process, guiding the collection of information needed to identify threats, define probability and evaluate business risks based on existing controls. Recommendations are then made to mitigate risks associated with potential threats. TCG will work with organizations to develop processes to assess and manage the continuity risks associated with 3rd Party Supply Chain.
Business Impact Analysis (BIA) and Priorities BIA information drives requirements and sets priorities for the Business Continuity Program. The information collected in this area determines the anticipated impacts associated with business disruption and helps define recovery strategies and business needs for your organization. TCG has experience in conducting successful BIA initiatives with the ability to customize the process for each client. TCG experts will ensure the BIA process produces meaningful results and the information is managed as part of a repeatable process. BIA services include:
BC Planning Design & Strategy The Till Continuity Group will work with your organization to design and develop effective recovery strategies and capabilities, creating the foundation required to build effective business continuity plans. First assessing current business requirements and priorities, TCG educates executive management so they understand and approve of the strategic direction for the BC Program. Services include:
Emergency Management Emergency management services guide the development and implementation of emergency management processes and plans. This includes the development of an emergency management structure, training of teams, and execution of emergency exercises. A key component in this area is the creation and testing of a Crisis Communication Plan. Emergency management planning from TCG includes:
Business Continuity (Work Area Recovery) To ensure that your business is able to continue without disruption, TCG helps develop effective processes to protect corporate assets, identify critical resources, and create plans to restore essential business functions following a disruption. Planning also includes the development of procedures to train, test and maintain business continuity plans to keep critical business areas ready to execute their plans at all times. Planning services cover:
Disaster Recovery (Technical Recovery)
Testing and Exercises An effective and usable business continuity program will incorporate a process that tests and validates recovery readiness. The following services test continuity plans (crisis management, business continuity, and disaster recovery) to ensure that they are workable and can be integrated into an overall execution for the recovery of the business.
Training and Awareness TCG can build testing and exercises that will keep your key personnel trained on continuity plans and procedures. This service also ensures that a means to validate and improve the effectiveness of plans is in place. Validation strategies:
Evaluation and Rating When a company invests in building a business continuity program, they should be able to measure the effectiveness of the investment and assess readiness. An effective assessment process will ensure that plans are actively maintained. It will provide management with the metrics required to assess risk and make good decisions on future initiatives. TCG builds measurement processes that include:
Maintenance To best maintain the accuracy of business continuity information and plans, TCG builds in ongoing maintenance, including the administrative processes required. We identify effective planning tools and help implement and refine the procedures that must be in place so that business continuity information is maintained in a timely and effective manner. TCG has developed a streamlined approach to maintenance initiatives that include:
Reporting TCG reporting services guide executive oversight, which will define the ongoing strategic direction of the BC program. Evaluation and reporting are critical to making effective decisions for managing operational and business continuity related risks. When reporting processes are effective, they engage executive management and promote adoption of business continuity practices within an organization. Our reporting services also provide a means of assessing the current state of continuity planning based on company requirements. TCG has the background and experience to perform a comprehensive business continuity program assessment. The right assessment tool can evaluate strengths and gaps within an organization, resulting in a detailed report. With a report in hand, effective practices can be built to mitigate outstanding risks. Reporting services are comprehensive and provide:
BCM Service Package Business continuity programs often become obsolete due to organizational changes or lack of sufficient personnel to keep the planning and testing processes active and on track. The BCM Service Package supplements an organization's existing staff with experienced TCG personnel. With our assistance and guidance in the key milestones and peak periods critical to keeping the program viable, your key staff will be able to protect your investment from becoming obsolete. Notably, this service package helps a company remain compliant with regulations and audit requirements and meet customer expectations. |